Lime & Neroli Dreadlock Shampoo

Murihiku Dreads – Returns & Refund Policy

At Murihiku Dreads, we take pride in providing high-quality dreadlock products, crystals, and care items. Your satisfaction is important to us, and we aim to make our returns process clear and fair while honouring New Zealand consumer law.

Items must be unused, unopened, and in original condition and packaging and prof of purchase.

Pick up is welcome and postage $8.80 within New Zealand delivered within 3 to 5 working days.

Ingredients: distilled water, organic aloe vera, cocoglucoside, decyl glucoside, coco betainne, rosehip cellular extract, chamomile cellular extract, pro vitamin b5, vegetable glycerine, citric acid, xanthan gum, Phenoxyethanol, ethylhexylglycerine, essential oils of lime, neroli, and ylang ylang.

Use only as directed and discontinue use if irritation occurs. Dispose of product 12 months after opening.

🖤 Faulty or Damaged Products

Under the Consumer Guarantees Act 1993, you are entitled to a repair, replacement, or refund if a product:

Is faulty

Is not as described

Is unsafe

Does not perform as it should

If you believe your item is faulty:

Please contact us within a reasonable time of discovering the issue.

Provide proof of purchase and photos if possible

🖤 Custom & Handmade Items

Custom dreadlock extensions or specially ordered items are made with care and intention. These items are non-refundable unless they are faulty.

🖤 Crystals & Spiritual Items

Due to the personal and energetic nature of crystals and spiritual products, we do nIot offer change-of-mind returns on these items unless they are faulty or damaged on arrival.